Quality Customer Service
| Category | Cognitive Development |
| Resource Owner | Compassion International |
The lesson “Quality Customer Service” teaches children about the importance of customer service, as well as culturally appropriate customer service skills. Each child will have the opportunity to demonstrate and practice good customer service skills with their classmates. The lesson includes guided instructions for the teacher, including preparation, a script, and suggested activities to facilitate further learning in a fun and interactive manner. This lesson is designed for children between 9-11 years, and is the 33rd lesson in the 1st Year “Introduction to Business” unit.
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